Frequently Asked Questions
Am I locked in a room that I cannot get out of when I want to?
How scary are your rooms? Are they family friendly?
Do you have age restrictions?
Can I take pictures or videos in the rooms?
What are your hours of operation?
Our hours of operation are as follows – note we do open at custom days and times for some team building events:
- Monday-Thursday: Noon to 10PM
- Friday: Noon to 11PM
- Saturday: 9:30AM to 11PM
- Sunday: Noon to 10PM
Do I need to bring anything?
What is an “escape game?”
Do I need to book an appointment to play?
What is your pricing?
Our pricing does change from time-to-time, but currently the per person ticket price is $28 for Escape from Alcatraz or for King Tut’s Tomb and [for a limited time] also $28 per person for our innovative Al Capone’s Speakeasy room.
How difficult are the games?
Will I be in danger at any point?
What happens if I am running late?
Al Capone's Speakeasy sounds awesome. When is that set to open?
Al Capone’s Speakeasy is now available for booking. We’re excited about having an in-room actor playing the bartender and the roles that the players will play. We think this is the most immersive and innovative escape room experience available. Click here to make a booking for this room.
How many people can be in your escape rooms?
Is it possible to play with just my group?
Yes, but only if your party reserves all the available slots in the room.
Will I be able to use my cell phone?
What is your change and cancellation/refund policy?
You can change your reservation until 4 hours before your reserved time slot. Four hours or more before your reservation time, changes to the day and time can be made if you follow the link that was provided in your initial reservation email confirmation.
If you are 15 minutes or less late, you can join the game already in progress. Any later than that, and you may not be able to join the game in progress, and be provided with no refund.
We do not allow cancellations.
Is anything on this page unclear? Get in touch with us.